Privacy Policy

Who we are

This website, truematchcoatings.com, is operated by True Match Coatings LLC, 6020 W. 55th Pl, Arvada, CO 80002. In this policy, “we,” “us,” and “our” mean True Match Coatings LLC.

Information we collect

Information you give us. When you send a message through our contact form, we collect the details you enter:

• Your first and last name
• Your email address
• Your phone number, if you choose to give one
• The topic you select and the message you write

Information collected automatically. When you visit the site, our analytics and customer management tool (HubSpot) may collect information such as the pages you view, the website you came from, your browser and device type, and your approximate location based on your IP address. This is collected using cookies and similar technology.

How we use your information

• To reply to your questions and requests, including custom color match inquiries and commercial account requests
• To keep records of our conversations and customer relationships
• To understand how people find and use our website so we can improve it

We do not sell your personal information.

Cookies and tracking

Our website uses HubSpot’s tracking code, which places cookies in your browser. These cookies help us see which pages are visited and, when you send us a message through our form, connect that message with your visit. We use this information to understand how the site is used, not to build profiles for sale to others.

You can block or delete cookies in your browser settings, and blocking them will not stop you from using the site. Where we show a cookie notice, you can use it to accept or decline cookies.

Who we share information with

We share information only with service providers that help us run the website and our business, and only as needed for those services:

• HubSpot, which stores contact form submissions and website activity in our customer management system
• Our email provider, which delivers notifications and our replies to you
• Our website host (GitHub Pages), which serves the site and may keep standard server logs, including IP addresses

We may also disclose information when required by law or to protect our rights and safety.

How long we keep information

We keep your information for as long as we need it to respond to you, to maintain our business records, and to meet legal obligations. You can ask us to delete it sooner (see “Your choices” below).

Your choices

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. To make a request, call us at 303-345-3634 or send a message through our contact form, and tell us what you would like us to do. We may need to confirm your identity before acting on a request.

Security

We use reasonable measures to protect the information we collect, and our website is served over a secure (HTTPS) connection. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.

Children

Our website is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

Links to other sites

Our site may link to other websites. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

Contact us

Questions about this policy? Call 303-345-3634, send a message through our contact form, or visit us at 6020 W. 55th Pl, Arvada, CO 80002.